Trends in ACH Dispute Management

Trends in ACH Dispute Management
Thursday, August 12 at 1 p.m. eastern

As ACH volumes have grown, so too have the number of ACH transaction disputes that processors must manage. Expensive to handle, these disputes are subject to a complex mix of rules and regulations, and can lead to hefty charge-offs if improperly managed. Just how big a problem are ACH disputes? This webinar will share the results of an exclusive survey of ACH processors on trends in ACH dispute management, including volumes, costs, levels of automation, future plans and more. Attendees will be able to benchmark their operations, gain actionable insights from our panelists, and learn what some processors are doing to automate their ACH dispute processing.

To register, click this link https://www1.gotomeeting.com/register/589842392 or e-mail Dave Nitchman of IAPP-TAWPI at dnitchman@tawpi.org.

Panelists:
Rossana Salaris, principal, Radix Consulting
Amer Khan, senior vice president, product and sales support, eGistics

Moderator:
Mark Brousseau, facilitator, IAPP-TAWPI Payments and Receivables Council

ACH Dispute Management Survey

NOTE: The survey is closed. Tune in to the Results Webinar at 1pm EDT August 12 for a discussion of the results and insights into ACH processing and dispute management practices.


Sign up for the Webinar here: 

https://www1.gotomeeting.com/register/589842392

Through July 15 eGistics is conducting a survey of ACH processing and dispute management practices. If you have specific knowledge of ACH processing, we encourage you to contribute to the survey. The survey should take 5 - 10 minutes to complete.


All known participants will receive survey results once the survey is completed, and an invitation to access a special Webinar that will present and discuss the results.


We believe that you will find the survey results helpful in better understanding how ACH processing and dispute management are being practiced across the industry, and the various challenges ACH processors are facing.


To protect your privacy, the survey link below enables you to take the survey without revealing any contact information about you or your company.


Please take a short amount of time to complete this important survey.

Survey Closed

 

Thank you for your participation. Your input will help provide a clearer understanding of how you and others are addressing the challenges of ACH processing and dispute management.

 

Check back here later for the final survey results and a discussion of the findings.